Yolo County Library

FAQ

The health and safety of our community and staff is our highest priority. To protect our community in the wake of the COVID-19 pandemic, all Yolo County Library branches have modified services until further notice.  See Library Services During COVID-19.

Returns: Yolo County Library is accepting returns of library materials.  Book drops will be open from 9AM to 6PM, Monday through Friday and 9AM to 5:30PM on Saturdays.  Patwin and South Davis Montgomery book drops in Davis will remain closed.  See below for more details.

Frequently Asked Questions

Curbside Pickup FAQs

Preguntas frecuentes

Returning Library Materials

24/7 WiFi

Library Services

Library Materials

Library Accounts

Volunteers

Returns

How do I return my items?

Items may be returned in the book drops Monday through Friday from 9 a.m. – 6 p.m. and Saturday from 9 a.m. – 5:30 p.m. Exceptions are kits (early learning, discovery, mental health and wellness), Read Around Yolo bags, and oversize items that don’t fit in the book drops.  Please call (530) 666-8005 Monday-Friday from 9 a.m. – 6 p.m. and Saturday 9 a.m. – 2 a.m. to make an appointment to return these items. Please note:  Bookdrops located at the Patwin Elementary and Montgomery Elementary in Davis remain closed.

When are the book drops open?

Monday through Friday from 9a.m. – 6 p.m. and Saturday from 9 a.m. – 5:30p.m.

How can I return Discovery/Early Learning Kits and RAY Bags?

Please call (530) 666-8005 Monday-Friday from 9 a.m. – 6 p.m. to make an appointment to return these items.

Will returns be quarantined? 

Yes, all returned items will be quarantined for at least 48 hours.

Why are items I returned still showing up on my account?

Items will be checked in after they have quarantined for at least 48 hours. If items are still appearing on your account after 4 days, please contact us.

Will I be fined if my item is overdue because it was in quarantine?

As of April 1, 2021, late fees are no longer charged on items returned late. You are still responsible any late fees that were already on your account before April 1, 2021

Are you accepting donations?

No, Yolo County Library is not accepting donations at this time.

The Davis Friends of the Public Library are accepting donations. For more information: https://davislibraryfriends.org/donations

WiFi 24/7

  • Does the library still offer WiFi?
  • Yes, our WiFi will still be turned on and accessible outside our branch locations 24/7. The network is named PUBLIC and no library card is required to connect. If you choose to access library WiFi, be sure to follow social distancing guidelines. Library staff will not be available to answer questions or troubleshoot WiFi.

Library Services

  • Find up-to-date library services during COVID-19
  • The Library is offering additional services with reduced contact per COVID-19 safety guidelines. Services include online reference questions and reading suggestions, online library card registration, and virtual programs. Reference questions and reading suggestions are answered by Librarians through email.
  • Even when library locations are closed, Yolo County Library offers a wide variety of services you can access 24/7 with your library card. Online resources are currently available to all cardholders without regard to fees. Library staff will be supporting a centralized phone line, 530-666-8005, Monday-Friday, 9 a.m. – 6 p.m. and Saturdays 9 a.m. – 2 p.m.
  • Reading Materials
  • OverDrive or Enki
  • Digital magazines:Flipster
  • The Yolo County Library offers free access to the New York Times
  • Resources for Students, Research, Language Learning, and Reading Suggestions
  • Reading suggestions, favorite authors, newsletters, and many ways to search for that next great read: Novelist
  • Find news articles and conduct research with Explora and other research databases
  • Encyclopedia Britannica/Escolar is available on the Research page
  • Career Online High School offers adults the opportunity to earn an accredited high school diploma and career certificate online
  • Virtual Programming and Social Media
  • Yolo County Library Facebook has a schedule of online library programs. The posts will also include many with useful resources.
  • Yolo County Library Instagram is included in the schedule of online library programs.
  • Yolo County Pinterest includes book suggestions for young children 0 -5, kids’ books, kindness activities, books in a series, books you just can’t put down, teen reads, craft ideas, and more.
  • Yolo County Library’s YouTube station has helpful tips for using your library.

Library Materials

When will items be due?

Yolo County Library-owned DVDs, CDs, books, and magazines currently have an extended check out period of 6 weeks.  Most items will automatically renew up to three times – however, if another patron has a hold on an item, it will not renew.  The renewal period is 21 days.  Find out more about automatic renewal here.

What about LINK+ ?

Due dates for LINK+ materials are assigned by the lending libraries. Current check out periods are 3 weeks for books and CDs and either 1 week or 3 weeks for DVDs, depending on the lending library.

  • While LINK+ materials are unable to be automatically renewed or have their due dates extended, no late fees will be charged.

You can return LINK+ items to any Yolo County Library bookdrop.  You do not need a receipt.  To confirm that the library has received the item, you may check your account online or call (530) 666-8005 .

Are ebook due dates affected by the library closure?

No, ebook due dates are not impacted by library closures.

Is the Books by Mail program still operating?

Yes, Yolo County Library has re-started Books by Mail.  This service is for people who cannot physically get to a library branch.

Can Read Around Yolo (R.A.Y.) bags be picked up during the library closure?

 

What if I don’t have a library card?

  • No library card? No problem!  Yolo County residents can register for a Yolo County Library temporary eCard to access several digital services instantly at https://web-iii.yolocounty.org/selfreg. Alternatively, OverDrive also allows Yolo County residents to register for a temporary card and borrow digital items using a mobile phone number. If you got a library card online, please call (530) 666-8005 Monday – Friday from 9AM – 6PM to arrange to get a physical library card.

Library Accounts

  • Online cards will not expire during this closure period.
  • If your library card has expired or if you need to update your library account with a new address, phone number, or email – call 530-666-8005 or email us

I still have a question about my account. Is there anyone who can help me?

  • Library staff will be supporting a centralized phone line, 530-666-8005, Monday-Friday, 9 a.m. to 6 p.m., and Saturday, 9 a.m. to 2 p.m., to assist patrons with their accounts and to access digital materials.

Volunteers

Can volunteers provide service at the library during the closure?

  • All volunteer opportunities are suspended while library locations are closed except for Yolo Reads Adult & Family Literacy volunteers. 

Will Yolo Reads tutoring be continuing during the library closure?

 

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